The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 13, 2008 R5 - REVISED (26E5)
Recall Circular Code: 26E5/R5
Subject: 1999-2005 Passat & Passat Wagon (5th Generation)
Equipped With Gas Engine
Install Underbody Heat Shield(s); Inspect/Replace
Fuel Line, Fuel Tank; Update Software, if Necessary June 13, 2008
Revision Summary
Part numbers and quantities updated on Criterion 2, 3, 5,
6, 7 and 8
Problem Description
The affected vehicles with automatic transmissions may
have an underbody heat shield that can become
damaged. If a damaged heat shield contacts the exhaust
system there is a risk of fire.
Also, some 4Motion all-wheel drive vehicles can have a
fuel tank ventilation valve that can leak due to fracture.
Additionally, some manual and automatic transmission
vehicles equipped with a 1.8T engine can have a fuel line
that may fracture and leak. A fuel leak from a fuel line or
fuel tank ventilation valve, in the presence of an ignition
source, can lead to a vehicle fire.
Corrective Action
Dealers will install additional underbody heat shields to
cover the possibly damaged areas and flash the 1.8T
engines with a precautionary software update.
Additionally, dealers will inspect the fuel line routing on
1.8T vehicles and adjust the routing if necessary.
Dealers will also inspect the fuel tank ventilation line and
valve on 4Motion all-wheel drive vehicles to verify that the
line is free of tension. Components will be replaced if
necessary.
VIN Range & Production Date of Affected Vehicles
U.S.A.
(Emden)
WVW_ _ _3B_XE494025 - WVW_ _ _3B_5E172033
(Mosel)
WVW_ _ _3B_XP489411 - WVW_ _ _3B_5P060354
Production date: June 1999 – May 2005
CANADA
(Emden)
WVW_ _ _3B_XE494025 - WVW_ _ _3B_5E172033
(Mosel)
WVW_ _ _3B_XP489411 - WVW_ _ _3B_5P060354
Production date: June 1999 – May 2005
NOTE: Check ElsaWeb on the day of repair to verify
vehicle eligibility and attach the screen print to the repair
order. This is the only valid campaign inquiry and verification
source. Some vehicles may be involved in an additional
action(s); any additional work can be done while the vehicle
is in for this action.
Allocation Report of Affected Vehicles
In the Service Manager’s Package, dealers with
affected vehicles will receive a report containing the
VIN, customer name, city, state and zip code.
Dealers will not receive a report if they have no
affected vehicles.
Parts Information and Allocation
Dealers will receive an allocation list for the V6 and W8
cars, followed up at a later date with one for the 1.8T
vehicles. You have already received an initial allocation
of parts. Ensure that these parts are inventoried in a
secure manner and are used ONLY for this campaign.
If you have exhausted your allocated parts for vehicles
affected by this safety recall, but have exceeded your
weekly Upper Order Limit, please submit your requests
for additional material via email to
upperorderlimits@vw.com.
Owner Notification Mailing
Via first-class mail, owner notification will begin on or
about June 13, 2008, using a staggered approach
starting with V6 and W8 vehicles. The 26E5 service
number will begin showing open on affected V6 and
W8 vehicles on or about June 13, 2008. The 1.8T
vehicles will show open at a later date. A sample copy
of the owner letter is enclosed.
Claim Entry Procedure
Immediately upon completion of the repair work, enter
the correct criteria code from one of the charts on the
following pages. The applicable criteria code will be
reflected in ElsaWeb. Claims will only be paid for
vehicles that show this campaign open in ElsaWeb on
the day of the repair. To help ensure prompt and
proper payment, attach the screen print to the repair
order.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 2 of 53
26E5/R5 RECALL
CRITERIA CODE CONTENTS
Criteria 01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
Section A - Heat Shield Installation Page 17
Criteria 02 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
Section E - Fuel Tank Inspection (4Motion vehicles) Page 31
Section F - Visual Inspection/Vent Line Check (4Motion vehicles) Page 32
Section G - Fuel Tank Removal (4Motion vehicles) Page 33
Section H - Fuel Sending Unit Removal (4Motion vehicles) Page 38
Section J - Fuel Sending Unit Installation (4Motion vehicles) Page 41
Criteria 03 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3
Section B - Fuel Line Bracket Removal and Fuel Line Inspection Page 22
Section C - Fuel Line Foam Block Removal and Bracket Clipping Page 25
(2000 – 2005 1.8T vehicles)
Section D - Fuel Line Replacement Page 27
Criteria 04 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3
Section A - Heat Shield Installation Page 20
Section K - Software Update Using Software Version Management (SVM) Page 44
(2000 – 2005 1.8T vehicles with automatic transmission)
Criteria 05 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4
Section A - Heat Shield Installation Page 20
Section B - Fuel Line Bracket Removal and Fuel Line Inspection Page 22
Section C - Fuel Line Foam Block Removal and Bracket Clipping Page 25
(2000 – 2005 1.8T vehicles)
Section D - Fuel Line Replacement Page 27
Section K - Software Update Using Software Version Management (SVM) Page 44
(2000 – 2005 1.8T vehicles with automatic transmission)
Criteria 06 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5
Section A - Heat Shield Installation Page 20
Section B - Fuel Line Bracket Removal and Fuel Line Inspection Page 22
Section C - Fuel Line Foam Block Removal and Bracket Clipping Page 25
(2000 – 2005 1.8T vehicles)
Section D - Fuel Line Replacement Page 27
Section E - Fuel Tank Inspection (4Motion vehicles) Page 31
Section F - Visual Inspection/Vent Line Check (4Motion vehicles) Page 32
Section G - Fuel Tank Removal (4Motion vehicles) Page 33
Section H - Fuel Sending Unit Removal (4Motion vehicles) Page 38
Section J - Fuel Sending Unit Installation (4Motion vehicles) Page 41
Section K - Software Update Using Software Version Management (SVM) Page 44
(2000 – 2005 1.8T vehicles with automatic transmission)
Criteria 07 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5
Section A - Heat Shield Installation Page 20
Section E - Fuel Tank Inspection (4Motion vehicles) Page 31
Section F - Visual Inspection/Vent Line Check (4Motion vehicles) Page 32
Section G - Fuel Tank Removal (4Motion vehicles) Page 33
Section H - Fuel Sending Unit Removal (4Motion vehicles) Page 38
Section J - Fuel Sending Unit Installation (4Motion vehicles) Page 41
Criteria 08 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5
Section E - Fuel Tank Inspection (4Motion vehicles) Page 31
Section F - Visual Inspection/Vent Line Check (4Motion vehicles) Page 32
Section G - Fuel Tank Removal (4Motion vehicles) Page 33
Section H - Fuel Sending Unit Removal (4Motion vehicles) Page 38
Section J - Fuel Sending Unit Installation (4Motion vehicles) Page 41
Section K - Software Update Using Software Version Management (SVM) Page 44
(2000 – 2005
1.8T vehicles with automatic transmission)
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are not
intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 3 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure ( CHART 1 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5”
campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
HEAT SHIELD ONLY (1.8T AUTOMATIC )
Criteria code 01
- Install passenger side heat shield
Repair operation: 2615 23 99 75 T.U.
1 3B0 825 676 Heat shield (right)
1 N 908 235 01 Sub frame bolt
OR
(2.8L & W8 – AUTOMATIC)
- Install passenger & driver side heat shield
Repair operation: 2615 24 99 75 T.U.
1 3B0 825 676 Heat shield (right)
1 3B0 825 675 Heat shield (left)
1 N 908 235 01 Sub frame bolt
FUEL TANK ONLY (4MOTION – MANUAL/ AUTOMATIC)
Criteria code 02
- Check ventilation line measurement, if greater than 36mm, No further work required
Repair operation: 0183 00 99 20 T.U.
OR
-Ventilation line measurement less than 36mm and no fuel leak found
Repair operation: 2010 05 99 50 T.U.
OR
- Found fuel leak - replace fuel tank
Repair operation: 2010 55 99 350 T.U.
1 3B0 201 075C/ BK Fuel tank
2 8E0 919 133G Fuel pump seal
1 4B0 919 133 Fuel sender seal
3 N 024 122 2 Fuel line clamp
4 N 909 813 01 Rear sub-frame bolts
2 4B0 201 844 O-ring
2 N 904 119 01 EVAP line clamp
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number,
Customer Info, Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 4 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure ( CHART 2 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5”
campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
FUEL LINE ONLY (1.8T– MANUAL/ AUTOMATIC)
Criteria code 03
- Remove fuel line, foam block (if necessary) & bracket and check fuel line
Repair operation: 2038 21 99 20 T.U.
OR
- Found fuel leak - replace fuel line
Repair operation: 2038 19 99 140 T.U.
1 3B0 201 544BS Fuel line set
3 N 024 1222 Fuel line clamp
2 N 904 119 01 EVAP line clamp
HEAT SHIELD & ECM UPDATE (1.8T – AUTOMATIC )
Criteria code 04
- Install passenger side heat shield
Repair operation: 2615 23 99 75 T.U.
1 3B0 825 676 Heat shield (right)
1 N 908 235 01 Sub frame bolt
AND
- Check ECM software; NO update required
Repair operation: 2470 01 99 20 T.U.
OR
- Perform ECM software update
Repair operation: 2470 25 99 50 T.U.
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number,
Customer Info, Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 5 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure (CHART 3 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5”
campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
HEAT SHIELD, FUEL LINE & ECM UPDATE (1.8T – AUTOMATIC)
Criteria code 05
- Install passenger side heat shield
Repair operation: 2615 23 99 75 T.U.
1 3B0 825 676 Heat shield (right)
1 N 908 235 01 Sub frame bolt
AND
- Remove fuel line, foam block (if necessary) & bracket and check fuel line
Repair operation: 2038 21 99 20 T.U.
OR
- Found fuel leak - replace fuel line
Repair operation: 2038 19 99 140 T.U.
1 3B0 201 544BS Fuel line set
3 N 024 1222 Fuel line clamp
2 N 904 119 01 EVAP line clamp
AND
- Check ECM software; NO update required
Repair operation: 2470 01 99 20 T.U.
OR
- Perform ECM software update
Repair operation: 2470 25 99 50 T.U.
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number,
Customer Info, Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 6 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure (CHART 4 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5” campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
HEAT SHIELD, FUEL LINE, FUEL TANK & ECM UPDATE (1.8T 4MOTION – AUTOMATIC)
Criteria code 06
- Install passenger side heat shield
Repair operation: 2615 23 99 75 T.U.
1 3B0 825 676 Heat shield (right)
1 N 908 235 01 Sub frame bolt
AND
- Remove fuel line, foam block (if necessary) & bracket and check fuel line
Repair operation: 2038 21 99 20 T.U.
OR
- Found fuel leak - replace fuel line
Repair operation: 2038 19 99 140 T.U.
1 3B0 201 544BS Fuel line set
3 N 024 1222 Fuel line clamp
2 N 904 119 01 EVAP line clamp
AND
- Check ventilation line measurement, if greater than 36mm, No further work required
Repair operation: 0183 00 99 20 T.U.
OR
-Ventilation line measurement less than 36mm and no fuel leak found
Repair operation: 2010 05 99 50 T.U.
OR
- Found fuel leak - replace fuel tank
Repair operation: 2010 55 99 350 T.U.
1 3B0 201 075C/ BK Fuel tank
2 8E0 919 133G Fuel pump seal
1 4B0 919 133 Fuel sender seal
3 N 024 122 2 Fuel line clamp
4 N 909 813 01 Rear sub-frame bolts
2 N 904 119 01 EVAP line clamp
2 4B0 201 844 O-ring
AND
- Check ECM software; NO update required
Repair operation: 2470 01 99 20 T.U.
OR
- Perform ECM software update
Repair operation: 2470 25 99 50 T.U.
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number, Customer Info,
Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 2008 R5 (26E5) Page 7 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure (CHART 5 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5”
campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
FUEL LINE & FUEL TANK (1.8T 4MOTION – MANUAL/AUTOMATIC ONLY)
Criteria code 07
- Remove fuel line, foam block (if necessary) & bracket and check fuel line
Repair operation: 2038 21 99 20 T.U.
OR
- Found fuel leak - replace fuel line
Repair operation: 2038 19 99 140 T.U.
1 3B0 201 544BS Fuel line set
3 N 024 1222 Fuel line clamp
1 3B0 201 544BS Fuel line set
3 N 024 1222 Fuel line clamp
2 N 904 119 01 EVAP line clamp
AND
- Check ventilation line measurement, if greater than 36mm, No further work required
Repair operation: 0183 00 99 20 T.U.
OR
- Ventilation line measurement less than 36mm and no fuel leak found
Repair operation: 2010 05 99 50 T.U.
OR
- Found fuel leak - replace fuel tank
Repair operation: 2010 55 99 350 T.U.
1 3B0 201 075C/ BK Fuel tank
2 8E0 919 133G Fuel pump seal
1 4B0 919 133 Fuel sender seal
3 N 024 122 2 Fuel line clamp
4 N 909 813 01 Rear sub-frame bolts
2 N 904 119 01 EVAP line clamp
2 4B0 201 844 O-ring
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number,
Customer Info, Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 13, 2008 R5 - REVISED (26E5) Page 8 of 53
Select from one of these six charts the applicable
Criteria Code displayed in ElsaWeb:
Saga Claim Entry Procedure (CHART 6 of 6)
Check in the system Service-Online, FISH (VSI), to determine whether the “26E5”
campaign is open.
Service No. : 26E5
Damage Code : 0099
Parts Manufacturer – Removed part: Use vendor code VWE.
Sold vehicle = 7 10
Unsold vehicle = 7 90
HEAT SHIELD & FUEL TANK (4MOTION – AUTOMATIC)
Criteria code 08
- Install passenger and driver side heat shield
Repair operation: 2615 24 99 75 T.U.
1 3B0 825 675 Heat shield (left)
1 3B0 825 676 Heat shield (right)
1 N 908 235 01 Sub frame bolt
AND
- Check ventilation line measurement, if greater than 36mm, No further work required
Repair operation: 0183 00 99 20 T.U.
OR
-Ventilation line measurement less than 36mm and no fuel leak found
Repair operation: 2010 05 99 50 T.U.
OR
- Found fuel leak - replace fuel tank
Repair operation: 2010 55 99 350 T.U.
1 3B0 201 075C/ BK Fuel tank
2 8E0 919 133G Fuel pump seal
1 4B0 919 133 Fuel sender seal
3 N 024 122 2 Fuel line clamp
4 N 909 813 01 Rear sub-frame bolts
2 N 904 119 01 EVAP line clamp
2 4B0 201 844 O-ring
If Customer Refused Repairs
Fax repair order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number,
Customer Info, Dealer Number and Date
There is NO reimbursement for Vehicle Wash or Loaner Vehicle!
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. ©2008 Volkswagen Group of America, Inc. and Volkswagen Canada Inc. All Rights Reserved.
June 13, 2008 R5 - REVISED (26E5) Page 9 of 53
Customer Letter Example (U.S.A.) (Vehicles with 26E5/R5 and 66C8/P9) June 2008
Subject: Safety Recall 26E5/R5
2001 and 2003-2005 Model Year Volkswagen Passat and Passat Wagon (5th Generation) Vehicles
Install Underbody Heat Shields and Inspect/Replace Certain Fuel System Components if Necessary, and
Service Action 66C8/P9
Service Air Plenum Area to Improve Drainage & Install Improved Pollen Filter Seal
Dear Volkswagen Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Volkswagen
has decided that a defect, which relates to motor vehicle safety, exists in some 2001 and 2003-2005 model year Volkswagen
Passat and Passat Wagon (5th generation) vehicles. Our records show that you are the owner of one of these vehicles.
Safety Recall 26E5/R5
What Is The Problem?
Volkswagen has decided that some 2001 and 2003-2005 model year Volkswagen Passat and Passat Wagon (5th generation)
vehicles with automatic transmissions may have an underbody heat shield that can become damaged. If a damaged heat shield
contacts the exhaust system, there is risk of fire.
Also, some 4Motion/all wheel drive vehicles can have a fuel tank ventilation valve that can leak due to fracture. Additionally,
some manual and automatic transmission vehicles equipped with a 1.8T engine can have a fuel line that may fracture and leak.
A fuel leak from a fuel line or fuel tank ventilation valve, in the presence of an ignition source, can lead to a vehicle fire.
What Will Volkswagen Do?
Dealers will install additional underbody heat shields on automatic transmission vehicles to cover the possibly damaged areas
and flash affected 1.8T engines with a precautionary software update.
Additionally, dealers will inspect the fuel line routing on 1.8T vehicles and adjust the routing if necessary. Dealers will also
inspect the fuel tank ventilation line and valve on 4Motion all-wheel drive vehicles to verify that the line is free of tension.
Components will be replaced if necessary.
Precautions You Should Take
Your vehicle can be driven until the inspection/repair is conducted. However, if you can smell fuel in your vehicle, we advise you
to proceed immediately to the nearest authorized Volkswagen dealer or qualified workshop if you believe it is safe to do so, in
order to have the fuel system on your vehicle inspected.
Service Action 66C8/P9
Air Plenum Area Service and Pollen Filter Seal Installation
We are also writing to inform you about a service to the air plenum area that we would like to perform for you at no cost. This
service is not related to safety recall 26E5/R5.
On some vehicles, moist debris might clog the air plenum drain area and water could leak into the passenger compartment. In
order to prevent this condition, we will inspect, clean and modify the air plenum drain. We will also modify the sunroof drain (if
equipped) and install an improved seal for the pollen filter on your vehicle.
Additionally, this condition can be prevented by ensuring that the air plenum area is maintained regularly to keep it clear of dirt
and debris. This helps to avoid the water drain holes from becoming blocked, and it prevents water from entering the vehicle
through the heating and ventilation ducts. Please refer to your owner’s manual for additional information, including important
warnings about working in and around the engine compartment and air plenum area.
To help ensure that the air plenum area remains clear in the future, we recommend regular inspection and, when necessary,
cleaning of the air plenum area shown in the picture below. Please be sure to keep this letter with your owner’s manual so it will
be available for future reference.
What We Would Like You to Do
Please contact your authorized Volkswagen dealer and arrange for an appointment without delay.
To help facilitate the repairs, please ensure that your vehicle has